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Bilingual Freshman Admission Counselor

Posting Details

Position Information

Posting Number S000242
Position Title Bilingual Freshman Admission Counselor
Department Admissions
Division Enrollment Management
Supervisor Title Senior Associate Director of Admission
Status Full Time Regular
Position Summary

To assist families whose primary language spoken at home is Spanish through the North Central College admission process. To establish and maintain contact with prospective North Central College freshmen in assigned territories by phone, written/electronic correspondence and in person in either English or Spanish as needed, in order to provide information about the College, including financial aid available on an individual basis, to counsel and advise prospective freshmen and their parents, and to assist those interested in the application process. To achieve or exceed territorial goals with regard to the number of qualified freshmen who enroll at North Central College and to assist them in making a smooth transition to college life.

Description of Key Responsibilities

1. Interact with people in assigned territories, primarily high school juniors and seniors, who may be qualified and interested in becoming North Central College freshmen. Sources for contacts include responses to search mailings and advertisements, referrals from alumni and others, personal contacts made at high school visits and college fairs, inquiries from individuals, web inquiries and other sources. Ensure that contact is established and, where appropriate, maintained with these people by personally phoning and corresponding by mail and e‐mail with them and/or seeing that assigned student workers accomplish this task, and by meeting with them personally in a variety of settings (see below).

2. Assist other freshmen and transfer admission counselors in communicating with families from their territories when that family primarily speaks Spanish. Be available as a resource to the admission staff when a phone conversation, campus visit, or email needs to be in Spanish.

3. Provide information about the College; counsel and advise students and their parents in order to assist them in making a college choice as well as, where appropriate, guiding them through the processes of applying for admission and for financial aid. Encourage qualified students to participate in the College’s scholarship and orientation programs. Maintain records of contacts made and results thereof.

4. Primarily during the fall season, visit high schools in assigned territories in order to meet personally with as many prospective students as possible. Make arrangements in advance with high school personnel and ensure that posters announcing the visits are sent to the schools and that identified prospective students at the schools are notified of the impending visit by phone and/or mail.

5. Meet with high school guidance counselors in order to keep them informed of North Central College’s activities and programs.

6. Other duties as assigned.

Required Knowledge, Skills and Abilities

1. Ability to consistently demonstrate outstanding interpersonal skills in dealing with persons both internal and external to the College. Ability to work effectively as a member of a small staff where teamwork and cooperation are the rule.

2. Ability to effectively counsel and advise prospective freshmen and their parents regarding numerous aspects of the College. Ability to exercise the proper balance of persistence and patience as individually appropriate to each contact.

3. Ability to quickly grasp knowledge of the College organization and operation, both administratively and academically, especially regarding admission-related activities such as financial aid. Up-to-date knowledge of developments in higher education in general and at schools with which North Central College traditionally competes for new students in particular.

4. Ability to deal with several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.

5. Ability to communicate in the English language, both orally and in writing, in a manner consistent with high professional standards, including contributing to the development of high quality communications which reflect positively on the College.

6. Ability to effectively select and supervise student workers, including training, scheduling, monitoring and evaluating.

7. Ability to apply mathematical skills necessary for compiling, summarizing and analyzing data and to prepare reports which are accurate, thorough yet concise, and professionally formatted.

8. Familiarity with Datatel, Microsoft Power Point, Excel, Word, Web research and electronic communication.

Distinguishing Characteristics

More than perhaps any other factor, the degree to which a college attracts and retains good students determines the success or failure of that institution. The individual in this position is a key player in this activity and has a profound effect on its success. As North Central College increasingly serves students who primarily speak Spanish at home, the College strives to serve these families in their native language.

In addition to possessing extensive knowledge of North Central College policies and programs, both administrative and academic, admission counselors must be able to consistently demonstrate outstanding interpersonal skills, particularly in regard to relating to members of this particular age group as well as to the parents of prospective students. This is particularly important as counselors are usually the first persons representing the College with whom prospective students and their parents come in contact, and the image of the College that they project may be the basis for decisions to pursue or not to pursue the application and enrollment process. It is essential that counselors have a genuine interest in and concern for the people they serve. Admission counselors are the primary contacts with high school guidance counselors, and impressions made here can have a powerful effect on the success of the College’s recruiting efforts.

Counselors are privy to personal and confidential information such as test scores and family financial data, and must exercise appropriate discretion in respect of privacy.

The nature of this position is such that a considerable amount of evening and weekend work is necessary. Also, travel requirements may at times result in a counselor being away from home for as long as a week at a time.


A baccalaureate degree is required.


One to three years of admission experience is preferred. Knowledge of North Central College programs, policies and procedures preferred. Familiarity with Datatel, Microsoft Power Point, Excel, Word, web research and electronic communication is preferred. Bilingual in Spanish and English, with the ability to professionally speak, write, and translate between the two required. Native Spanish speaker preferred.

Licenses or Certifications

A valid driver’s license is required.

Is This a Temporary Position? No
Employment Conditions

An offer of employment is contingent upon successful completion of the College’s background screening process.

Number of Vacancies 1

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Close Date
Open Until Filled Yes
Special Instructions to Applicant
Additional Information

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * In 250-300 words, why is having a diverse campus community important to the educational environment at a college?

    (Open Ended Question)

  2. * North Central College has a commitment to teaching leadership, ethics, and values in the classroom and beyond. In 250-300 words, why should this be appealing to a potential North Central College student?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Interest
  3. Names and contact information of three professional references
Optional Documents