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Assistant Director of Civic Engagement and Social Innovation

Posting Details

Position Information

Posting Number S000310
Position Title Assistant Director of Civic Engagement and Social Innovation
Department Student Affairs
Division Student Affairs
Supervisor Title Director of Civic Engagement and Social Innovation
Status Full Time Regular
Position Summary

North Central College is committed to the public purpose of higher education, and seeks to serve both students and the community through mutually beneficial partnerships that provide experiential learning and measurable social impact. The Assistant Director of Civic Engagement and Social Innovation works out of the College’s new Center for Social Impact, reporting to the Director of Civic Engagement and Social Innovation and working closely with the Leadership, Ethics and Values program.

The Center for Social Impact is a collaborative hub for cross-campus social impact initiatives, serving as a visible point of contact for both campus and community partners. The Center seeks to position the College as an intellectual asset to the community, providing:
• Partnerships that focus on solving real community challenges (social, environmental, cultural) through the investment of academic, human and physical resources.
• Social entrepreneurship resources to help launch sustainable non-profit and for-profit organizations with a social mission
• Compelling events that enhance the artistic and intellectual culture of the city

The Assistant Director creates, manages and facilitates a diverse set of programs that engage students in understanding and responding to social issues in local, national and international communities. Using the “Changemaking Pathways” model, the Assistant Director connects students to co-curricular and curricular opportunities for service and volunteering, social innovation and entrepreneurship, leadership and civic engagement, community-engaged learning and research, and advocacy and activism – all with the mission to produce “curious, engaged, ethical and purposeful citizens and leaders.”

Description of Key Responsibilities

1. Develop a comprehensive and innovative set of community engagement experiences for students. Create multiple entry?points for students with different backgrounds and interest levels with the goal of engaging all students with a positive community immersion and/or service experience. Oversee budget, registration, recruitment, training/orientation, placement, and reflection activities.
2. Support the Director in the development, growth, and maintenance of relationships with local community partner organizations that are mutually beneficial for the student volunteer experience and the needs of the organization. Give and receive regular feedback on the quality and efficacy of the partnership, and visit sites on a regular basis.
3. Serve as a liaison, along with the Director for Civic Engagement and Social Innovation, to Illinois Campus Compact, the NAC&U Civic Engagement Initiative, the NASPA Lead Initiative, Askoka U, the Corporation for National and Community Service and other service?affiliated organizations.
4. Provide support for hallmark co?curricular programs, including the annual TEDxNorthCentralCollege event, Changemaker Challenge, leadership retreats, and student leadership awards.
5. Co-advise The Union, the College’s off?campus student?run music venue focused on social change. Train and oversee the student leadership team, ensure mission-aligned event booking, promotion and execution, deepen and formalize experiential and applied learning opportunities, and ensure financial sustainability of events and associated product lines.
6. Advise the student organization Cardinal in Action (Circle K International) in the development of regular, ongoing service and volunteer opportunities in the local community.
7. Plan and execute large one-day community service events, such as the annual “Intersection” service day. Support other large-scale service events with campus partners, including “Feed the Need” annual mobile meal-packing event.
8. Manage and maintain the online service portal (Campus Connect) for the posting of volunteer service opportunities by community partners. Use the online system for tracking and reporting of student service hours and for data?gathering to measure the success of community partnerships.
9. Support the increase of community-engaged learning in the curriculum by connecting the Center for the Advancement of Faculty Excellence with relevant community partners. Support the increase of co-curricular service opportunities by resourcing key campus partners, including the Leadership, Ethics and Values program, Office of Campus Ministry, Student Organizations, and Athletics.
10. Advise the student organization BreakAway in the planning and implementation of a robust
offering of domestic and international “alternative break” service trips, developing responsible and sustainable partnerships with local host organizations. Lead trips as needed, and ensure the selection and training of staff/faculty leaders. Provide a diverse set of offerings, activities and locations to attract a wide variety of students. Ensure the safety of each trip by following College risk management procedures and best practices. Provide pre? and post?trip learning and reflection opportunities.
11. Recruit, train, supervise and evaluate student volunteer coordinators and other student staff in the Center for Social Impact.
12. Create an annual report to measure the scope and depth of student service and related student learning outcomes. Use this data in annual submissions for awards, recognitions, and grant opportunities, including the President’s Higher Education Community Service Honor Roll.
13. Coordinate and lead local “immersion trips” – short?term experiences in the Chicagoland area on weekends throughout the academic year (including pre?orientation Cardinal Camps). Use these immersion experiences to explore social issues, community needs, and vocational paths for students. Partner with faculty and staff to deepen the learning experience.
14. Assist the Office of Financial Aid by coordinating the Selection Committee for the “Make a Difference” Scholarships and reporting students selected to receive awards. Supervise, monitor, and document volunteer placements for “Make a Difference” scholarship recipients.
15. Assist the Director for Civic Engagement and Social Innovation and the Office of Financial Aid in the creation of a framework to leverage Federal Work Study community service requirements, ensuring we reach and exceed our federal rate of compliance each year.
16. Complete other duties as assigned by the Director of Civic Engagement and Social Innovation.

Required Knowledge, Skills and Abilities

An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high?quality service to both internal and external constituents of the College. Some evening, weekend, and travel hours will be required to complete the role’s key responsibilities.
1. Understanding of the mission of a small, private, religiously affiliated comprehensive liberal arts institution. Ability to embody the mission with a high level of personal integrity and ethics, serving as a role model to students.
2. Extensive knowledge of civic engagement, community service, and social innovation programs and the ability to generate both broad and strategic campus and community support for those programs.
3. Ability and interest in working as an effective member of a high capacity, entrepreneurial team. Commitment to an environment that nurtures cooperation, teamwork, empathy and diversity.
4. Ability to manage several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is a self-starter, well organized, detail oriented, flexible and able to effectively prioritize tasks and relationships.
5. Ability to supervise student staff members; directing and evaluating their work, with an interest in developing their character and leadership potential as a part of their experience as an employee. This requires a commitment to the small college environment and learning philosophy, and to personally modeling the values of the institution.
6. Ability to professionally communicate in the English language, both orally and in writing, and consistently demonstrate outstanding interpersonal skills in dealing with persons both internal and external to the College. Ability to expertly and creatively use business?oriented computer?based systems and to leveraging technology and social media to engage internal and external stakeholders.
7. Knowledge of risk management and safety as it relates to travel and community service.

Distinguishing Characteristics

The Assistant Director of Civic Engagement and Social Innovation provides leadership and program implementation for students, staff, faculty and community partners. Core programs include service trips (domestic and international), large community service events, and ongoing local service opportunities. Beyond direct service, the Assistant Director will also explore new and innovative approaches that help students address the root causes of complex social issues through an interdisciplinary lens. It is imperative that the Assistant Director is knowledgeable about the theory and practice of community engagement, service-learning, sustainable development, social innovation and student leadership development. The Assistant Director must be highly skilled at developing mentoring relationships with students, while also interfacing with community partners in a professional manner. The Assistant Director must be able to creatively market programs to reach a broad range of students, while also measuring and evaluating their effectiveness.


A Bachelor’s degree is required. A Master’s degree from an accredited institution preferred.


Experience as a leader in higher education, a service agency, or volunteer organization is preferred.

Licenses or Certifications
Is This a Temporary Position? No
Employment Conditions

An offer of employment is contingent upon successful completion of the College’s background screening process.

Number of Vacancies 1

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Close Date
Open Until Filled No
Special Instructions to Applicant
Additional Information

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * In your own words, describe what a mutually beneficial partnership between a college and a community partner (non-profit organization, for-profit business, or governmental entity) might look like. (500 words or less)

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Interest
  3. Names and contact information of three professional references
Optional Documents