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Area Hall Director

Posting Details

Position Information

Posting Number S000312
Position Title Area Hall Director
Department Residence Life
Division Student Affairs
Supervisor Title Director of Residence Life
Status Full Time Regular
Position Summary

To ensure that students living in campus housing are able to enjoy and benefit from the residential experience by maintaining the physical and operational integrity of facilities, overseeing developmental programming, providing assistance to individuals experiencing personal and/or academic difficulties, and supervising the Resident Assistant staff.

Description of Key Responsibilities

1. As a means of supporting student persistence, create a community living environment that fosters academic success, respect, support, and positive human interaction.

2. Know residents individually and intentionally maximize those relationships to support student success in the living-learning environment.

3. To ensure student success and persistence, assist students who are experiencing personal difficulties through consultation and/or referral to other resources.

4. Support resident students’ academic success by actively participating in the College’s mid-term progress report program. This includes meeting with students individually to provide consultation and support in achieving academic success.

5. Supervise Resident Assistants and Desk Assistants (where appropriate). Participate in their selection, provide appropriate training, schedule and assign their work, monitor and evaluate their performance, and make corrective and/or disciplinary interventions as necessary.

6. Attend residence life staff meetings and facilitate meetings involving Resident Assistants and Desk Assistants. Serve on committees and participate in meetings in a variety of settings. Represent the College, the department, and the interests of residential students in particular, by participating in meetings of municipal, civic and professional organizations.

7. Oversee the development and implementation of a variety of social and educational programs for resident students. Monitor and assist resident assistants in planning and conducting programs, including those that involve other campus organizations and personnel, as well as outside presenters and entertainers. When appropriate, participate in and/or conduct programs. Manage and account for funds allocated for residential programming.

8. For the purpose having residence life staff available to assist students and families at all times, participate in a 24-hour duty rotation schedule with other hall directors to include weekdays, weekends, and holidays throughout the calendar year.

9. Respond to unexpected situations such as disputes between students, violations of College policies by students, medical and other emergencies. In cases of illness or injury, ensure that established procedures are followed and that students, or others, receive appropriate care.

10. Intervene in and document, when appropriate, student behavior which is inconsistent with College policy or disruptive to the campus community. Determine and implement corrective action, which may include mediation, counseling, and/or referral to the College’s student conduct process.

11. Serve as Administrative Hearing Officer as part of the college student conduct process.

12. Facilitate check-in and check-out procedures at the beginning and end of each term. Maintain accurate records of keys and occupancy. Maintain control over issuing, replacement, and collection of room keys. Perform inspections and document condition of rooms, including determination of damage charges to be assessed.

13. Serve as a facility manager. Perform regular tours of residential facilities to account for furnishings, keys, equipment, safety hazards, maintenance and cleaning needs. Ensure that buildings and their contents are properly maintained, primarily by reporting deficiencies to maintenance and custodial personnel.

14. Assist with the operation of the Office of Residence Life by performing various administrative tasks and assisting students, and others, who visit or call the office. This may include the coordination of special departmental projects. Hold office hours at the Office of Residence Life as assigned by the Director of Residence Life, Associate Director or Assistant Director of Residence Life.

15. Participate in the new student orientation program. Participate in and facilitate programs designed to assist new students in their transition to college life and to life living on campus.

16. Advise the residence hall council (where appropriate) and provide direction for programming which furthers the mission of the department.

17. Perform related duties, projects, and tasks as assigned that contribute to the effective operation of the Office of Residence Life, in particular, and the College in general.

18. Complete duties associated with assigned collateral work during the academic year and/or the summer months.

Required Knowledge, Skills and Abilities

1. Individuals must possess the knowledge, skills, and abilities described below or explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

2. Ability to effectively administer the around-the-clock operation of residential housing units, including selecting, training, scheduling, and evaluating student staff.

3. Ability to consistently demonstrate excellent interpersonal communication skills in person and/or via telephone or computer. In particular, the ability to relate, in a caring manner, to students and parents from a broad range of backgrounds. To effectively counsel and advise students and mediate disputes in a variety of situations, some of which will be emotionally charged.

4. The ability to remain calm in crisis situations, to act decisively, and to apply sound judgment in determining appropriate action regarding interventions, providing assistance, and referring students to other staff members.

5. Ability to work effectively as a member of a staff in which cooperation and teamwork are essential.

6. Ability to exercise creativity in conceiving, publicizing, and executing innovative programs which support the academic mission of the College.

7. Knowledge of the organization and operation of the College, both administratively and academically, especially regarding those activities directly related to residential students.

8. Ability to deal with a number of tasks and situations concurrently, including those that occur unexpectedly, usually without direct supervision. This requires an individual who is self-directed, well-organized, detail oriented, flexible, and able to effectively prioritize tasks.

9. Ability to communicate in the English language, both orally and in writing, in a manner consistent with professional standards, including the ability to deliver effective oral presentations, develop promotional materials which are attention-getting and persuasive, and to prepare reports which are accurate, thorough yet concise, and professionally formatted.

10. Ability to apply mathematical skills necessary for such tasks as the preparation of statistical reports and accounting for funds.

11. Ability to use business-oriented software applications including e-mail, word processing, spreadsheet applications and web browsers.

Distinguishing Characteristics

The manner in which residential facilities are operated has a profound effect on the academic success and overall satisfaction of resident students at North Central College. The residence halls, therefore, have an effect on student recruitment and persistence, as well as the College’s reputation. The Area Hall Director is a key player in ensuring that the residential experience is a positive one for students, and that good relations are maintained with students, families, neighbors, and the community.

It is important that Area Hall Directors, in addition to being effective administrators, are able to relate positively to students from a wide variety of cultural and socioeconomic backgrounds. Area Hall Directors interact with members of this diverse group of students as supervisors, advisors, and mentors, at times, in emotionally charged situations. Area Hall Directors are important role models for the students they serve. It is essential that individuals in this position be empathetic and compassionate while consistently demonstrating high standards of personal conduct and exercising appropriate discretion with regard to individuals’ rights to privacy. Area Hall Directors are called upon to create an environment within their residence hall(s) which allows students to realize their full potential.

The ability to function effectively in an unstructured environment is necessary to this position. Area Hall Directors live on campus in residence halls with students, and frequently assist with unexpected crises. The position requires decisiveness, sound judgment, flexibility, and clear thinking in situations requiring immediate attention. The ability to function comfortably in both a supportive and a directive role ensures that students derive the maximum benefit and satisfaction from their campus experiences.


A master’s degree or a bachelor’s degree and appropriate work experience is required.


At least one year of experience working with college students in a residential setting. Preferred experience would include management of a facility, supervising others, developing programs, and collaborating with professional or paraprofessionals on a variety of developmental programs.

Licenses or Certifications
Is This a Temporary Position? No
Employment Conditions

An offer of employment is contingent upon successful completion of the College’s background screening process.

Number of Vacancies 1

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Close Date
Open Until Filled Yes
Special Instructions to Applicant
Additional Information

Posting Supplemental Questions

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Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Interest
  3. Names and contact information of three professional references
Optional Documents