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Research Analyst and Special Project Assistant to the Registrar

Posting Details

Position Information

Posting Number S000317
Position Title Research Analyst and Special Project Assistant to the Registrar
Department Institutional Effectiveness and Planning, and Registrar
Division Academic Affairs
Supervisor Title Director Instutional Effect/REGISTRAR
Status Full Time Regular
Position Summary

The Research Analyst and Special Project Assistant to the Registrar is housed in the Office of Institutional Effectiveness and Planning, with dual reporting to the Registrar.

Founded in 1861, North Central College is a selective, comprehensive liberal arts institution of about 3000 students, located 28 miles west of Chicago in Naperville. North Central College, an institution with 42 consecutive years of balanced budgets, is in a period of growth with the addition of a $60 million Science Center opened in March 2017. The college is within walking distance of the Naperville Metra station and is next to downtown Naperville. For more information, please visit:

The Research Analyst and Special Project Assistant to the Registrar provides support to the Director of Institutional Effectiveness and Planning and the Registrar in a variety of data collection, analysis, and reporting functions. The position includes a temporary, partial assignment within the Registrar’s office, to provide coding, programming, and other data process support through the college’s transition from a term-based to a semester-based calendar in the fall of 2019. This work will include revisions to the academic calendar, course records, schedule, and degree audit program. Responsibilities in the area of Institutional Research will include assisting in the development of a persistence analytics model for the College, and internal and external data reporting functions (e.g., IPEDS, U.S. News, college fact book, Common Data Set). Additional research projects in support of academic and institutional planning will be expected, with a growing portfolio of projects within Institutional Research expected over time.
The Research Analyst and Special Project Assistant to the Registrar will be an integral part of the Academic Affairs staff.

Candidates must demonstrate broad data management and analytic skills, be able to manage multiple projects and deadlines, be able to communicate data/information in a user-friendly manner, and have the ability to maintain a high level of confidentiality.

Interested candidates should submit a cover letter, resume, and three professional references. Review of applications will begin January 3, 2018 and continue until the position is filled. Applicants who would enrich the diversity of the campus community are strongly encouraged to apply.

Description of Key Responsibilities

Assist the Director of Institutional Effectiveness and Planning in institutional research activities of the College in the following areas:
1. Development of a persistence analytics model for the College.
2. Development and maintenance of a persistence tracking database for multiple student populations (first-year students, transfer students, graduate students).
3. Internal data reporting and analysis such as enrollment reports, persistence reports, institutional factors, redbook, dashboard.
4. Extend the College’s existing data dashboard from College-wide to individual school level dashboards.
5. External data reporting such as IPEDS, state of Illinois, and numerous surveys (U.S News, College Board, Peterson’s, Princeton Review, Wintergreen), all of which draw upon Common Data Set data.
6. Respond to requests for data and analyses from various areas of the College, but primarily, academic affairs, including the five schools within the College: Arts and Sciences, Business and Entrepreneurship, Education and Health Sciences, Shimer Great Books, and Graduate and Professional Studies.

Assist the Registrar in the following areas:
1. Provide programming and reporting support to the areas of registration and records.
2. Assist with programming and coding necessary to transition all academic records, course schedule details, and academic degree audit programming from a term- to a semester-based calendar.
3. Development of data collection protocols that ensure data are collected throughout the calendar transition process that will maximize future longitudinal analysis and data reporting capabilities.

Required Knowledge, Skills and Abilities

1. Proficiency in Microsoft Office Suite (Excel, Access, Word, Powerpoint), and with statistical research software packages (SPSS or similar). Previous experience in Qualtrics and CoursEval survey software packages a plus.
2. Experience with predictive analytic procedures common to higher education, including retention models, program reviews and academic assessment.
3. Ability to develop procedures that ensure data integrity and reporting consistency in compliance with applicable policies, laws, and regulations.
4. Strong critical thinking, problem solving, and analytical skills.
5. Experience in SIS management, data integrity assurance, and detailed process documentation.
6. Experience using CROA for report creation and with Ellucian-Colleague SIS platform strongly preferred.

Distinguishing Characteristics

A person with great integrity and an ability to maintain a high level of confidentiality in working with extremely sensitive academic data.


Bachelor’s degree required, master’s degree preferred with a concentration in quantitative research methods. Regardless of degree, training and experience in data analysis is required, preferably in a higher education context.


1. Two years of progressive experience in data analysis and reporting in a higher education context is preferred.
2. Previous work with relational databases, data extraction tools, and reporting.
3. Excellent verbal and written communication skills.
4. Ability to prioritize, plan and organize multiple projects simultaneously, with attention to detail and deadlines.

Licenses or Certifications
Is This a Temporary Position? No
Employment Conditions

An offer of employment is contingent upon successful completion of the College’s background screening process.

Number of Vacancies 1

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Close Date
Open Until Filled Yes
Special Instructions to Applicant
Additional Information

Posting Supplemental Questions

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Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Interest
  3. Names and contact information of three professional references
Optional Documents